Warranty & Returns

Warranty Coverage

All ZENTEK handheld consoles are covered by a 2-year hardware warranty.

This warranty covers manufacturing defects and hardware-related issues under normal use.

30-Day Replacement Policy

If your ZENTEK device arrives defective or develops a manufacturing fault within 30 days of delivery,

we offer a 1-for-1 replacement or a full refund.

How to Request a Replacement or Refund

• Contact our support team at support@zentek.com

• Provide your order number and a brief description of the issue

• Our team will guide you through the next steps

Support Hours

Monday – Sunday

9:00 AM – 6:00 PM (EST)

Response Time

We typically respond within 24 hours.

Please note:

Damage caused by misuse, accidents, or unauthorized modifications is not covered under warranty.

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