Contact Us
Customer Support & Contact Information
We’re here to support you every step of your skincare journey 💗
If you have any questions about our products, orders, or policies, feel free to reach out.
📧 Email Support
Our customer care team is happy to assist with:
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Order inquiries
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Product information
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Shipping & delivery questions
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Returns & refunds
⏰ Support Hours
Available 7 days a week
9:00 AM – 6:00 PM (EST)
⏱ Response Time
We typically respond to all inquiries within 24 hours (excluding holidays).
🔄 Returns & Refunds
If you experience any issues with your order or receive a defective or incorrect item, please contact us as soon as possible.
We will gladly assist you according to our Returns & Refund Policy to ensure your satisfaction.
💗 Our Promise
At ELVYR, your trust matters to us. We are committed to providing authentic products, transparent support, and a smooth shopping experience.